Pickets this week at MultiCare Indigo clinics over surge of patients vs. quality of care

UAPD president Dr. Stuart Bussey spoke to The News Tribune on Tuesday via phone during the group’s Federal Way picket.

He described staff “often working beyond 12-hour limits, putting patient safety at risk.”

“So, you’re seeing burnout,” Bussey said. “Doctors making decisions at 8:30 or 9 o’clock at night … You have this corporate mentality translating into a sweatshop.”

Hours posted online show Indigo clinics open 8 a.m. to 8 p.m. with virtual-care appointments starting before 8 a.m. UAPD contends the rate and pace of appointments push providers to see as many as “six or seven patients per hour,” according to a union news release.

“That is not enough time to fully evaluate each patient’s needs, update their medical history, and perform charting functions before the patients leave,” the union added.