UAPD president Dr. Stuart Bussey spoke to The News Tribune on Tuesday via phone during the group’s Federal Way picket.
He described staff “often working beyond 12-hour limits, putting patient safety at risk.”
“So, you’re seeing burnout,” Bussey said. “Doctors making decisions at 8:30 or 9 o’clock at night … You have this corporate mentality translating into a sweatshop.”
Hours posted online show Indigo clinics open 8 a.m. to 8 p.m. with virtual-care appointments starting before 8 a.m. UAPD contends the rate and pace of appointments push providers to see as many as “six or seven patients per hour,” according to a union news release.
“That is not enough time to fully evaluate each patient’s needs, update their medical history, and perform charting functions before the patients leave,” the union added.