By Ralph DiLibero, MD, UAPD
The visionary talk of the day concerning national and international dynamic competitive business advantage is all summed up in two catchy words: “Quality Assurance.” “Quality Assurance” is a business deliverable goal that is defined with some difficulty because so many myriad metrics function to fulfill that goal. There is, however, one over-riding human metric that not only stands out among the rest, this metric additionally persists and prevails above all others. A person or workplace production group that is at ease and satisfied with the job at hand is both happier and more productive towards fulfilling the goal of “Quality Assurance.” A congenial workplace atmosphere creates a win-win scenario, both for the employee and the employer, and is the penultimate assurance for a business to achieve sustainable “Quality Assurance”.
This ideal business dynamic competitive advantage originates at the worksite and can be best accomplished when and where there exists a pleasant environment that fosters and produces an equal footing, level playing field, face-to-face conversation concerning mutual desires, needs and goals between management and workers. These ultimately amiable conversations are not just about pay or productivity rankings or pay for performance; they accomplish a much greater purpose. Unhappy workers are poor with work-flow, and unhappy managers are poor producers of a bottom profit line. By outlining the totality of everyone’s concerns, productive business goals can then jointly met with enthusiastic reliance on mutual needs and with mutual respect. Increased self-esteem leads to increased self-actualization. Workers will then go the extra mile to help others with un-assigned tasks, and managers will then also take the extra steps to show that they are more appreciative of their employees; and all will be naturally more compliant to the others’ physical, mental, and safety needs. A family-like atmosphere, a sense of affectionate relationships, a business ethic of acknowledged and desired mutual dependency and belonging can then prevail no matter what size the business organization choses to become. This type of workplace produces a reliable and respected culture which in turn produces the fundamental basis for successful industrial relations and success. The continued happy productive atmosphere of a workplace environment is the most powerful dynamic competitive advantage that one company or business organization can have over another.
In order to accomplish such a utopian business partnership, there has to be a mechanism and a site for the aforementioned original and primary face-to-face employer-employee conversations to take place. That precise site, the site for such discussions and negotiations has been referred to as a “collective bargaining table”.
That precise mechanism, the mechanism for achieving mutual happiness and job satisfaction sounds to me like…well what does it sound like to you? nIt sounds exactly like unionism and solidarity to me.
You may have heard the expression, “money talks and wimpy whiners walk”. That is why sustainable solidarity is so important for unionism to properly function. Institutional financial stability is also an essential component of successful unionism and solidarity negotiations. A financially weakened union position at the bargaining table does no good for fostering relationships between employers and employees. “Quality Assurance” will eventually suffer as the consequence of such an arrangement. The dynamic competitive advantage of the business enterprise will then be lost. The business bottom line will be hurt. Lose-lose would unfortunately be the scenario sadly sung by all the involved parties.
That unfortunate sad consequence would result if Proposition 32 passes the ballot. The obvious road ahead is clear to all, to all employees and employers – we must all VOTE NO ON PROP 32.